Frequently asked questions

No. They get a secret link and open it, that's all. Nothing to install, no password to remember.

They can email it to themselves from the access page. You can also resend it from the project.

The page is made for them: one thing at a time, large buttons, plain sentences. It works very well on a phone.

They can reply straight to our emails: their answer lands in the project, attachments included.

Yes. Add several contacts to the client: each has their own access and gets the project's news.

It exists in English and French, and follows the language chosen for the client. So do the emails.

A few minutes from a template. You adjust the steps, you send the link.

Files to send, questionnaire, mockup to approve, action to confirm, answer to give, deposit, delivery, and locked steps that wait for your go-ahead.

The client gets a reminder before the due date, then after if needed. Never on weekends, and they stop as soon as it's done. You choose how often.

Yes: save a project as a template, or start from the library (website, Shopify store, logo, custom furniture, accounting onboarding).

No, on purpose. We don't replace your internal tool: we handle the part the client has to do, where projects stall most often.

Yes: a Deposit step shows the amount, your IBAN and a SEPA QR code, plus your online payment link if you have one. The money goes straight to your account, we take no commission.

Up to 50 MB per file. Above that, they paste a WeTransfer, Google Drive or Dropbox link, and the step counts as sent.

Yes: images, PDF, vector files, documents… and a minimum size for images. The client is told right away if something's wrong.

Each approval records the date, the person and the version approved. You can download that proof. For a quote, the client confirms with a code received by email.

Yes: they tap the image to pin a remark, exactly where they mean.

In the European Union (Ireland). The providers we use are listed in our privacy policy.

Only the people who have the link. You can protect it with a password, create a new one or turn it off at any time.

Yes, in a question made for it: they're encrypted and only shown when you click to see them.

Yes. A data processing agreement (DPA) is available, you can export a full project (files included) or permanently delete a client.

From €19 to €79 a month depending on team size, two months free when paid yearly. Free during the pilot.

No, never. You pay for your team; your clients are unlimited.

They see your logo, your color and your name. The Studio and Agency plans remove any mention of ours.

Yes, no commitment. You can also export your projects before leaving.